We had no problems, the hotel was everything we wanted. Our room was number 24. It provided enough space and every comfort we needed after full days of tourist activity. The bathroom was compact, but well-appointed. Our room did not have a fully enclosed shower

The staff was excellent. This hotel is at the end of a narrow alley that we did not think we could make the turn to drive down. So we parked and one of us walked up to the hotel and they came and took the car to parking and our luggage to our room.

At checkin the clerk took up the terrace restuarant and went over a map of Prague and where we were and covered many nice things to help us with our first stay in Prague.

We are not posting photos as others have posted photos that show the hotel well and the hotel website has an online brochure that accurately depicts it.

The accommodations are very tasteful and unique – each room is furnished with beautiful antique pieces. The views are great as well, whether you have a garden/ courtyard view, or one overlooking the St. Nicholas church. The bathrooms are outfitted with the better smelling Molton Brown toiletries and the GW differentiates between those for men and women guests, meaning there were two types of body wash. A small and fairly insignificant detail, but how many other hotels think to do that? We stayed in room 31 and had views of the garden.

The service is truly outstanding and our needs were anticipated throughout the stay. The staff was very attentive without being intrusive and the hotel had many nice side benefits which we could enjoy… I’m not going to go through the entire list of mini services, but there was a comfortable and eclectically elegant lounge where we could always go for some fruit, or a fresh cup of tea or nespresso (you can also request to have a machine brought into your room) where during the afternoon other, more substantial and delicious sweet and savoury snacks would appear. There’s also a mini office with a computer for checking email, and while I don’t believe the rooms are internet equipped (could be wrong, was too lazy to work so I didn’t check), they will connect your work laptop to their service if needed.

The location is great – the hotel is 5 minutes walking distance away from Charles Bridge, a 5 minute climb up the stairs from the Prague Castle (of which the hotel is a part and thus enjoys a private set of stairs leading straight to the castle and allowing guests to avoid the 20 or so minute walk around) and is nestled at the end of a quiet street meaning that you won’t fall victim to drunken revelers, nor will you have masses of tourists roaming underneath your windows. Everything about the GW is pristine.

The food at the hotel restaurant is delicious. We had both, the included breakfast and had stayed for dinner. A note on the breakfast – the hotel has two options, the buffet, which is the included, and the a la carte, where items are somewhere in the 10 Euro range. The buffet is plentiful and will satisfy basically every food group need, but if you’re accustomed to a hot breakfast like scrambled eggs, bacon, pancakes, etc, you’re going to need to go a la carte, so be ready. The food off the hot menu is smart and inventive. I tried the truffled egg omelet and it was perfectly flavoured and portioned. The food at dinner was probably more two-three times more expensive than the food in outside restaurants, but the view from the terrace is stunning and the fare itself is well worth it. Also, if it’s any consolation, I found Prague to be on the cheap side, so the two-three times more expensive is actually still reasonable, i.e. 30 Euro per main course.

So, overall, fantastic experience, will definitely be back!

As a side comment… The bar at the Mandarin Oriental Prague is very good, although the decor is not the most fitting for either the MO or for Prague (the hotel itself isn’t that spectacular) and if the Golden Well concierge sends you to David for food: GO without hesitation. It’s less expensive than the hotel restaurant and the food is a bit more Czech with fewer fusion influences.

Next to the Castle, but only 10 minute walk to Old Town (or maybe 15 if you get lost easily like me), location is excellent.
Service, from the first inquiry email to walking down the cobblestone road to leave for the airport, was impeccable (including recommended room to select…room 35…awesome). Well, maybe the leaving part wasn’t so great (haha).
The restaurant was awesome, including the view at dusk and into night, with the lights of Prague below you.

Overall, a wonderful time and will definitely visit again (and someone can explain what a “pillow menu” is…wow)

This is not a hotel for those who value a modern, business or ultra convenient situation. There is no gym/spa, only one computer, no business center, etc… try the Four Seasons instead but expect to pay an exhorbitant price. We had a small lunch there and it come to over $80 USD with no alcohol and no entrees – only two snacks.

One important note that I have not seen in any review and is good to know in advance: It’s not the easiest hotel to find as it is tucked away so well – in the tiniest of streets up a cobblestone hill with not very good signage. We were looking for a sign saying “Golden Well Hotel” but did not see one. Instead we only found a sign saying “U Zlate Studne – Terrace” which we thought was just the street name or possibly a restaurant of some sort. It’s also not possible for the taxi (or in our case our rental car) to make it all the way up the hotel’s entrance, so just be forewarned of that as well. I do not mention these as complaints at all, simply tips and things to be aware of.

In short, we would highly recommend Golden Well. Since there is a similarly named hotel in Prague, ensure that you are booking with the correct one and that your taxi driver (or whoever is providing transport) has the specific address.